Implemented and developed interview process to quickly identify top talent at associate and management level. Chosen to pilot college internship program. Only DM to have successful candidate finish and be placed in SM role. Maintained zero management turnover, - Served as a strong visual merchandiser using several different store front configurations.
Provided excellent customer service in both hard and soft line business. Increased profitability by moving bottom producing stores to the middle through upselling additional personalization of products. Generated the top district sales performance in the Midwest Region for Established model store in Joliet, IL to provide training location for new managers as well as testing ground for new initiatives in merchandising and store operations.
Invited as speaker at the National Store Manager Conference to present merchandising standards to the field organization including store managers, district managers and regional vice presidents. Collaborated with Human Resource Team, designed a new review program to improve focus and clarify goals. Refined retail growth tools for the Western Division that produced double digit increases.
Participated in Corporate Peer-to-Peer input teams to restructure and streamline operations for company wide programs used today.
Influenced 44 stores within the Phoenix Retailer Group to develop integrated marketing programs to increase sales, footsteps and brand awareness. Analyzed reports to maximize productivity of cross-functional teams. Decreased operating costs 1. Established performance plans to drive sales and increase productivity. Collaborated with corporate office and landlords to open 1 of 3 [company name] Outlet Stores. Resulted in sell through of over 2M in aging inventory.
Communication Arts Advertising And Marketing. Created new revenue streams through aggressive local store marketing and community involvement. Performed periodic operations inspections and cash audits to ensure consistent compliance and formulate action plans with direct interaction with General Managers to assist them with developing and achieving realistic goals.
Assisted with new store openings and recruited, hired and developed management personnel. Provided positive environment and promoted team building activities at all levels. Took over district in as 23rd performing district out of In 36 months built sales and controlled costs to rank 4th out of 24 Districts.
Led a member management team with a total workforce of employees. District Manager of the Year for the Houston Region Ensure Customer satisfaction through quality field service processes that maximize technician productivity and efficiency.
Escalate issues to Service Engineering or Zone Service Directors as appropriate with recommended solutions Enforce current standards, codes, and procedures regarding safe and effective use of equipment, auto maintenance programs, and other polices as required. Act as a liaison between Company and the field to be a conduit for positive and constructive feedback.
Consistently set expectations of performance for district and communicate milestones often Attain or exceed established operational objectives through the combined efforts of the STERIS team.
Build Customer relationships while resolving any technical issues utilizing all resources. Includes timely escalation of issues to Service Engineering or Zone Service Director, as appropriate, with recommended solutions Completion of Customer needs analysis and the generation of solutions with quotes to meet the identified Customer needs.
This includes negotiation, pricing, and renewal management for new and existing business. Ensure STERIS is represented in a safe and professional manner while at Customer sites Working with technicians, responsible for maximizing service contracts within assigned area to drive success.
Maintain intimate knowledge of contract obligations to Customers and develop procedures to ensure timely execution. Motivate and educate technicians to play active role in providing sales leads and monitoring contract status Develop financial forecasts and track financial performance to ensure profitability. Implement protocols and procedures as required ensuring cost effective delivery of service quality.
Ensure proper maintenance and calibration of tools, test equipment, and other related assigned equipment Through review and analysis, ensure assigned territory has adequate manpower to meet service needs of the District. Work with assigned management team in reassignment of Customer accounts to accommodate business changes Responsible for maximizing service contracts within assigned area to drive success.
Motivate and educate technicians to play active role in providing sales leads and monitoring contract status Partners with Sales to drive sales and service revenue. Demonstrated ability to develop and analyze complicated financial data Demonstrated ability to creatively solve problems.
Ability to gather and analyze data, propose solutions and develop action plans to address Demonstrated ability to apply LEAN and process improvement methods Strong computer skills, including use of Microsoft applications, intranet, and reporting tools Must have a valid driver license with minimal moving violations 14 to 20 technicians in field. Utilizing SAP to create margin and materials report, callout and sick lift reports and weekly hours reports to analyze and control labour, materials and expense costs as needed Responsible for meeting contract requirements on all maintenance accounts and ensuring customer satisfaction.
Directly manage all KMM maintenance plans, route assignments and skill set matching for all equipment loaded into the system. Ensure that service orders are completed. Schedule and perform audits and customer contact visits to ensure fulfillment of contracts Any other duties as assigned by KONE Managementrmation Ability to effectively present information and respond to questions from groups of managers, clients, customer, and the general public While performing the duties of this job, the employee is frequently required to stand; walk; to use hands to finger, handle, or feel objects or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk, hear or see.
Implements and follows all company policies and procedures as listed, but not limited to: Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customer and the general public Ability to calculate figures and amounts such as discounts, interest, commissions, proportions percentages, area, circumference and volume.
Ability to apply concepts of basic algebra and geometry Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form To perform this job successfully, an individual should have basic understanding and use of Microsoft Word, Excel and Outlook software; and the ability to learn and use current operating system for inventory and order processing systems software if required After standard work hours may be necessary to complete assigned tasks in a timely manner.
It is usually voluntary but occasionally may be mandatory Occasional overnight travel may be necessary for training opportunities, company meetings, customer service calls and other circumstances as dictated by management While performing the duties of this job the employee is frequently required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally exposed to outdoor weather conditions and risk of electrical shock.
The noise level in the environment is usually moderate. Assess technical training needs of employees and ensure training needs are met Conduct regular job visits, audits and job progress Responsible to operate within assigned operating budget. Monthly reporting of expenditures and accountability within the field will be required Integrate SAP into department and implement and schedule the training as required. Become proficient at SAP as to be able to use it on a day-to-day basis Responsible for accuracy, completeness, timeliness and legitimacy of all field back reporting.
Review and approve material requests, repair requests and sales requests Responsible for implementing and enforcing company policy, procedures, rules, programs and initiatives pertaining directly and or indirectly to the service department. Ensure complete, timely and accurate data entry from individuals directly or indirectly accountable to service and repair operations. Ensure the protection, maintenance and proper use of company property including but not limited vehicles, equipment, tools and facilities Opportunity to grow and develop your sales career.
Repair time, First visit repair rate, on-time rate, etc Supporting technicians in the areas of: Branch Service Manager Resume Sample. Service Availability Manager Resume Sample. Service Manager Resume Sample. District Manager Resume Sample. Service Level Manager Resume Sample. Assistant Service Manager Resume Sample. Senior Service Manager Resume Sample. Guest Service Manager Resume Sample.
District Manager Resume Samples. HIGH QUALITY. The best examples from thousands of real-world resumes. EXPERT APPROVED. Managed staff selection, succession planning, customer service, asset protection and merchandising standards. Generated the top district sales performance in the Midwest Region for
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District Manager 06/ to Current Dollar Tree Promoted from store director to district manager in Champion a district comprising of 15 stores generating $35 million in annual sales. Improved district performance from a negative 4% to a positive % in comp sales in only 1 year. Retail District Managers oversee a retail company's operations in a given geographical area. Typical sample resumes for Retail District Managers highlight duties like recruiting staff, implementing marketing campaigns, making sure safety guidelines are respected, training employees, and budgeting.
Nov 06, · District Service Manager Resume Samples The Guide To Resume Tailoring. (10 votes) Guide the recruiter to the conclusion that you are the best candidate for the district service manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add /5(10). District Manager Resume. Posted on: to ensure consistent delivery of customer service and other company standards. District Manager for retail locations that generated $ million in annual revenue • Led and directed several store remodeling initiatives within region.